Frequently Asked Questions

1. What is FEZZACA? FEZZACA is an online clothing store specializing in trendy and fashionable attire for men and women. We offer a wide range of clothing options to suit various styles and preferences.

2. How can I contact FEZZACA? You can reach out to us via email at info@fezzaca.com. Our dedicated customer support team is available to assist you with any inquiries or concerns you may have.

3. Do you offer international shipping? Yes, we do offer international shipping to select countries. To check if we ship to your location and to view shipping rates, please proceed to the checkout page and enter your delivery address.

4. What payment methods do you accept? We accept payments via major credit cards (Visa, Mastercard, American Express) as well as PayPal for a secure and hassle-free checkout experience.

5. What is your return policy? We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of receipt for a full refund or exchange. Please visit our Returns & Exchanges page for detailed instructions.

6. How can I track my order? Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery on our website or through the courier’s tracking service.

7. Do you offer gift cards? Yes, we offer electronic gift cards that can be purchased directly from our website. Gift cards are a perfect choice for birthdays, holidays, or any special occasion.

8. Are the products on FEZZACA true to size? We strive to provide accurate sizing information for each product on our website. However, since sizing can vary between brands and styles, we recommend referring to our size chart located on each product page for the best fit.

9. How can I stay updated on new arrivals and promotions? To stay informed about our latest arrivals, promotions, and exclusive offers, we encourage you to subscribe to our newsletter. You can sign up by entering your email address in the subscription box located at the bottom of our homepage.

10. Can I cancel or modify my order after it has been placed? Unfortunately, once an order has been placed, we are unable to cancel or modify it as our fulfillment process begins immediately. We kindly ask that you review your order carefully before proceeding to checkout.

If you have any further questions or require assistance, please don’t hesitate to contact us at info@fezzaca.com. Our team is here to help!